JADWAL PUBLIC TRAINING 2012 M-KNOWS CONSULTING SURABAYA
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PROGRAM PUBLIC TRAINING - SURABAYA |
Semester 1 |
Semester 2 | ||||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | ||
| A |
MARKETING SALES & SERVICE |
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| 1 |
Professional Selling Skills |
31 | |||||||||||
| 2 |
Tehnik Menjual Bagi Pramuniaga |
20 |
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| 3 |
Experiental Selling Technique |
1 |
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| 4 |
Marketing & Sales Strategy | ||||||||||||
| 5 |
Sales-Oriented Customer Service |
2 |
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| 6 |
Key Account Management: Selling & Relationship Management |
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| 7 |
Marketing Communication & Promotion | ||||||||||||
| 8 |
Sales Presentation & Closing Skills |
21 |
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| 9 |
Penetrasi Penjualan Bagi Pemasaran Produk Perbankan Komersial |
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| 10 |
Professional Telesales & Telemarketing |
5 |
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| 11 | Sales Negotiation Skills | 15-16 | |||||||||||
| 12 | Sales Supervisory Skliis | 13-14 | |||||||||||
| B | BUSINESS COMMUNICATION & NEGOTIATION | ||||||||||||
| 1 |
Professional Reception And Operator |
28 |
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| 2 |
Applied Negotiation & Lobbying Skills | 25-26 | |||||||||||
| 3 |
Customer Service Excellence For Security and Office Boy | 27 | |||||||||||
| 4 |
Professional Presentation Skills | 8-9 | 13 |
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| 5 |
How To Give Customer Satisfaction And Customer Expectation | 21-22 | 17-18 |
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| 6 |
Communication & Interpersonal Skills | 23-24 | |||||||||||
| 7 |
Effective Influencing Skills |
21 |
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| 8 | Business Lobbying & Networking Skills | 20-21 | |||||||||||
| C | HUMAN RESOURCES DEVELOPMENT | ||||||||||||
| 1 |
Visi-Misi & Budaya HR Dalam Organisasi |
23-24 |
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| 2 |
Membuat Kurikulum Pelatihan Berbasis Kompetensi |
13-14 |
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| 3 |
Strategi Penyelarasan Total HR | 6-7 |
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| 4 | Train The Trainers (Basic) | 30-31 | |||||||||||
| 5 | Train The Trainers (Intermediate) | 22-23 | |||||||||||
| 6 | Train The Trainers (Advance) | 27-28 | |||||||||||
| 7 |
Train The Trainers (Training Execution) |
21-22 |
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| 8 |
Membuat KPI & Objective Perusahaan |
19-20 |
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| 9 |
Training Need Analysis |
24-25 |
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| 10 |
SOP Writing & Improvement |
8-9 |
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| 11 |
Corporate Training Design | 21-22 | |||||||||||
| 12 |
Effective Coaching & Counseling | 3-4 | 24-25 |
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| 13 |
HR Scorecard | 18-19 | |||||||||||
| 14 |
Comprehensive Train The Trainers | 23-24 | |||||||||||
| 15 |
Managing Outside Class Training | 10 | |||||||||||
| 16 |
Cutting Edge HR Management | 14-15 | |||||||||||
| 17 |
How To Interview, Select & Place The Right Employee |
13-15 |
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| 18 | Pengelolaan Kompetensi & Talent | 19-20 | |||||||||||
| 19 | Merencanakan & Mengoperasikan Learning Center | 11-12 | |||||||||||
| 20 | Return On Training Investment | 13 | |||||||||||
| 21 | Performance Management: Proses, People, System | 7-9 | |||||||||||
| 22 | Setting UP & Delivering eLearning With Open Source Software | 13-14 | |||||||||||
| 23 | Managing Personnel Action : Promotion, Transfer, Demotion | 13-14 | |||||||||||
| 24 | Total Compensation & Benefits Alignment: Pay, Allowance, Incentive, Bonus, Perquisites, Welfare & Wealth Management | 11-12 | |||||||||||
| 25 | Career Planning, Termination & Retirement | 13 | |||||||||||
| D | LEADERSHIP, MANAGERIAL SKILLS & BUSINESS ANALYST | ||||||||||||
| 1 |
Effective Supervisory Skills |
17-18 |
19-20 |
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| 2 |
Creative Problem Solving & Decision Making |
19-20 |
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| 3 | Effective Leadership & Team Building | 13-14 | 17-18 |
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| 4 | Practical Management Skills | 6-7 | 7-8 |
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| 5 | Creative Leadership & Management For Better Result | 9-10 | |||||||||||
| 6 |
Handling Difficult Customer And How To Win Back Lost Customer |
19 |
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| E | OFFICE, ADMINISTRATION, WAREHOUSE & PURCHASING | ||||||||||||
| 1 |
Tata Kelola Kantor, Dokumen, Surat dan Inventaris Perusahaan | 16-17 |
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| 2 |
Secretary Development Program | 10 |
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| 3 |
Electronic Filing & Document Management | ||||||||||||
| 4 |
Effective Stock Control and Warehouse Operations | ||||||||||||
| 5 |
Managing Office Filing System | 3-4 | 19-20 |
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| 6 |
Manajemen Pergudangan |
7-8 |
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| 7 | Manajemen Pembelian & Pengadaan | 5 | |||||||||||
| 8 | PPIC And Supply Chain Management | 6-7 | |||||||||||
| 9 | Inventory Management and Control (Manajemen Persediaan) | 3-4 | |||||||||||
| F | DEBT COLLECTION & CREDIT MANAGEMENT | ||||||||||||
| 1 |
Debt Collection Strategy & Tactics | ||||||||||||
| 2 |
Professional Debt Collection Skills | 1-2 |
29-30 |
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| 3 |
Integrated Risk Management | 26-27 |
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| 4 |
Metode Statistik Dalam Pembuatan Credit Scoring | ||||||||||||
| 5 |
Tehnik Penagihan Melibatkan Aspek Hukum (Perdata,Perdana,Pailit, Litigasi, Penyitaan & Penarikan) |
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| 6 |
Soft Skills For Credit Analyst | ||||||||||||
| 7 | Legal Aspect For Commercal & Business Activity (From Credit Covenant To Collection Solution) | ||||||||||||
| G | FINANCE MANAGEMENT | ||||||||||||
| 1 |
Finance For Non Finance |
12-13 |
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| 2 | Effective Budgeting & Cost Control | 26-27 | |||||||||||
| 3 | Cash Management Workshop | 8-9 | 2-3 |
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| 4 |
Applied Finance For Non Finance | 11-12 | |||||||||||
| 5 |
Project Financing & Business Fund Raising | 28-29 | |||||||||||
| 6 |
Accounting For Non Accounting Executive |
5-6 |
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| 7 | Asset & Liability Management (ALMA) | 16-17 | |||||||||||
| 8 | Financial Statement Analysis | 20 | |||||||||||
Keterangan : Jadwal dapat berubah sewaktu-waktu dan belum termasuk Jadwal Training Tentative (Based On Request)
Contact Info:
M-KNOWS CONSULTING
Public Training Division
Tlp : 031-8705380
Fax : 031-8705381
Email :
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